Donna Abbott (name changed), a long-time employee at McDonald’s, does more than serve Happy Meals. She smiles politely and greets every single customer. It’s part…
“We’ll go to the doctor when we feel flu-ish or a nagging pain. So why don’t we see a health professional when we feel emotional…
The emotional connection between a memory and an event can be powerful. A child rescued from a house fire or a soldier returning from Afghanistan…